SHIPPING & RETURNS
RETURN POLICY
- OAK does not cover the cost of return shipping.
- Items can be returned to OAK CLOTHING CO. 264 MAIN ST WELLINGTON ONT K0K 3L0. Please contact info@oakclothingpec.com for return shipping questions.
- Merchandise may be exchanged for another item of equal value or store credit to be used at a later date. Store credit option will be emailed once product is received.
- All sale items and swimwear are final sale.
SHIPPING
- Orders placed after 12pm EST Monday-Thursday will be sent out the following business day. We do not process orders over the weekend. Orders placed after 12pm EST Friday will be shipped the following Monday.
- We currently ship within Canada & USA. For items shipping to USA, customer is responsible for all duties and customs owed outside of shipping paid when items are purchased.
- All orders are shipped regular parcel via CANADA POST unless customer has purchased a higher shipping rate.
- Merchandise must be returned within 14 days of receipt. Merchandise may only be exchanged for another item or store credit, we do not process returns.
- Shipping and handling will not be refunded. Customer is responsible for shipping cost on all return items.
- Customer will receive a tracking number once item has shipped.
- OAK is not responsible for any lost, stolen or damaged items. Tracking numbers will be provided.
If you have any questions please reach out to info@oakclothingpec.com.