SHIPPING & RETURNS
RETURN POLICY
- OAK does not cover the cost of return shipping.
- Items can be returned to OAK CLOTHING CO. 264 MAIN ST WELLINGTON ONT K0K 3L0. Please contact info@oakclothingpec.com for return shipping questions.
- Eligible merchandise may be exchanged for another item of equal value or receive store credit. Store credit will be issued via email once the returned item has been received and inspected.
- All sale items and swimwear are final sale.
SHIPPING
- Orders placed after 12pm EST Monday-Thursday will be sent out the following business day. We do not process orders over the weekend. Orders placed after 12pm EST Friday will be shipped the following Monday.
- We currently ship within Canada.
- All orders are shipped regular parcel via CANADA POST unless customer has purchased a higher shipping rate.
- Merchandise must be returned within 14 days of receipt. Merchandise may only be exchanged for another item or store credit, we do not process returns.
- Shipping and handling will not be refunded. Customer is responsible for shipping cost on all return items.
- Customer will receive a tracking number once item has shipped.
- OAK is not responsible for any lost, stolen or damaged items. Tracking numbers will be provided.
If you have any questions please reach out to info@oakclothingpec.com.